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Managed Support

24/7 comprehensive support from industry experts



Tier 1

$20.00 per month

24/7 comprehensive support
from industry experts

Round-the clock ping
server monitoring

Managed reboots

Continual protection with updates and patches

Installation of apps


Server hardening

Security services

Tier 2

$100 per month

Includes Managed Tier 1 support

OS updates via Kernel Care

Web Application Firewall (WAF)

Server and resource monitoring

Continuous malware scanning

Server management

Advanced DDoS protection



$400 per month

Includes Managed Tier 2 support

Managed support for up
to 5 servers

Includes Cloud, VPS, and
Dedicated servers

Server and resource optimization

Troubleshoot application, latency and security issues

20% off standard price ($500)



What is Managed Hosting?

Our Managed Hosting Support gives you direct access to our team of experts, who can help you with all phases of your web hosting requirements. This includes the initial planning, deployment, and hosting of your website or application. Watch your initiative succeed and spend more time on what’s most important to you – your customers. Our Managed Hosting Support includes:

  • Instant access to our team of experts who can help you with any web hosting problems you may face
  • Compromised Server Recovery
  • Backup and restoration help if needed (on servers with 2 or more drives)
  • Failed drive service restoration
  • Best effort to third party application support
  • cPanel/WHM updates and assistance
  • MYSQL/MSSQL updates and optimization
  • PHP compilation and updates
  • FTP troubleshooting
  • Kernel upgrades and OS patches
  • Initial planning, deployment, and hosting phase of your website or application
  • High bandwidth consultation and needs
  • SSL configuration and installation
  • Email troubleshooting
  • High server load troubleshooting
  • Hardware replacement SLA 1-6 hours
  • Software firewall installation and configuration
  • Database corruption assistance
  • Custom DNS configuration
  • Assistance with system alerts and warnings

Features and Specs


Using industry leading technology, including the public and private cloud and redundant infrastructure, our web hosting solutions can be tweaked and customized to best suit your needs.


CACloud offers 24/7 customer support with certified engineers who act as an extension of your team. Your priorities are our priorities, and we will solve your problems as soon as possible.


Our hardware, bandwidth, and infrastructure provide unrivaled performance and reliability. We can even tailor our managed hosting environments for low latency and high availability by employing customized solutions.

In-House Infrastructure

Our services are built from the ground up by us. This means that you can expect better reliability, improved security, faster problem resolution, and an improved customer experience.

Moving to the cloud is easy.

Receive 24/7 premium support at no additional cost. Our Customer Experience team is here to assist you every step of the way; we help identify the right solution and provide expedited priority support.

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