Managed Support
24/7 comprehensive support from industry experts
From
What is Managed Hosting?
Our Managed Hosting Support gives you direct access to our team of experts, who can help you with all phases of your web hosting requirements. This includes the initial planning, deployment, and hosting of your website or application. Watch your initiative succeed and spend more time on what’s most important to you – your customers. Our Managed Hosting Support includes:
- Instant access to our team of experts who can help you with any web hosting problems you may face
- Compromised Server Recovery
- Backup and restoration help if needed (on servers with 2 or more drives)
- Failed drive service restoration
- Best effort to third party application support
- cPanel/WHM updates and assistance
- MYSQL/MSSQL updates and optimization
- PHP compilation and updates
- FTP troubleshooting
- Kernel upgrades and OS patches
- Initial planning, deployment, and hosting phase of your website or application
- High bandwidth consultation and needs
- SSL configuration and installation
- Email troubleshooting
- High server load troubleshooting
- Hardware replacement SLA 1-6 hours
- Software firewall installation and configuration
- Database corruption assistance
- Custom DNS configuration
- Assistance with system alerts and warnings
Features and Specs
Flexibility
Using industry leading technology, including the public and private cloud and redundant infrastructure, our web hosting solutions can be tweaked and customized to best suit your needs.
Support
CACloud offers 24/7 customer support with certified engineers who act as an extension of your team. Your priorities are our priorities, and we will solve your problems as soon as possible.
Performance
Our hardware, bandwidth, and infrastructure provide unrivaled performance and reliability. We can even tailor our managed hosting environments for low latency and high availability by employing customized solutions.
In-House Infrastructure
Our services are built from the ground up by us. This means that you can expect better reliability, improved security, faster problem resolution, and an improved customer experience.
